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NVQS AND SVQS AVAILABLE IN THE INFORMATION SERVICES SECTOR:
At present the SVQS in ILS Levels 2,3 and 4 are currently available from SQA. NVQS in ILS Levels 2 & 3 will be available shortly from City & Guilds.
The Archive Services Level 2,3 & 4, Record Services Levels 2 & 3 and Records Management Level 4 qualification structures, shown below, are not yet approved.
Archives Services Level 2
Archives Services Level 3
Archives Management Level 4
Information & Library Services Level 2
Information & Library Services Level 3
Information & Library Services Level 4
Record Services Level 2
Record Services Level 3
Records Management Level 4
Archive Services Level 2- Revised
Qualification Structure
| Mandatory Units: | A2/1 | Issue and recover archival material |
| A2/2 | Obtain and replace archival material | |
| A2/3 | Help the user obtain access to archival material | |
| A2/4 | Solve problems for customers (CSLB Unit 4/Level 2) | |
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| Optional Units (Select 2): | A2/5 | Contribute to the maintenance of a supportive environment for users |
| A2/6 | Direct users | |
| A2/7 | Process and secure information and material | |
| A2/8 | Provide Customers With Information Technology Support (ITNTO 317) | |
| A2/9 | Produce Documents Using Word Processing Software (ITNTO 202) | |
Candidates must acheive a total of 6 units.
Archive Services Level 3 - Revised Qualification Structure
| Mandatory Units: | A3/1 | Issue and recover archival material |
| A3/2 | Help the user obtain access to archival material | |
| A3/3 | Maintain a supportive environment for users | |
| A3/4 | Contribute to the care of items (CHNTO Unit 7) | |
| A3/5 | Manage yourself (MENTO C1 ) | |
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| Optional Units (Select 2 from Group 1 and 1 from Group 2) | ||
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| Group 1: Archive Project Work | A3/6 | Store archival material |
| A3/7 | Accession archival material | |
| A3/8 | Create new material to preserve information | |
| A3/9 | Create single level list | |
| A3/10 | Provide displays | |
| A3/11 | Design and Produce Spreadsheets (ITNTO 306) | |
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| Group 2: Supervising Activities | A3/12 | Support the efficient use of resources (MENTO B1) |
| A3/13 | Maintain activities to meet requirements (MENTO A1) | |
| A3/14 | Create effective working relationships (MENTO C4) | |
| A3/15 | Assess candidate performance (ENTO D32) | |
| A3/16 | Assess candidate using differing sources of evidence (ENTO D33) | |
Total number of Units required = 8
Archives Management Level 4 - Revised Qualification Structure
| Mandatory Units: | A4/1 | Accession archival material |
| A4/2 | Identify material for voluntary acquisition | |
| A4/3 | Acquire archival material | |
| A4/4 | Sort archival material and create multi-level list | |
| A4/5 | Identify a strategy to meet a user's complex needs for assistance | |
| A4/6 | Develop your own resources (MENTO C2) | |
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| Optional Units (Select 1 from each group) | ||
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| Group 1: User Services | A4/7 | Plan the display of information and material |
| A4/8 | Market and promote the service | |
| A4/9 | Discover and organise information | |
| A4/10 | Index information | |
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| Group 2: Records Management | A4/11 | Identify a hierarchy of records |
| A4/12 | Schedule the retention and deletion of records | |
| A4/13 | Direct records retention and disposal procedures | |
| A4/14 | Review the records management programme | |
| A4/15 | Protect and recover records | |
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| Group 3: Training & Development | A4/16 | Educate users to make best use of the service |
| A4/17 | Design training and development sessions (ENTO B22) | |
| A4/18 | Assess candidate performance (ENTO D32) | |
| A4/19 | Assess candidate using differing sources of evidence (ENTO D33) | |
| A4/20 | Internally verify the assessment process (ENTO D34) | |
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| Group 4: Management | A4/21 | Manage activities to meet requirements (MENTO A2) |
| A4/22 | Manage the use of physical resources (MENTO B3) | |
| A4/23 | Manage the use of financial resources (MENTO B3) | |
| A4/24 | Develop productive working relationships MENTO C5) | |
| A4/25 | Develop and maintain the effectiveness of the Information Technology working environment (ITNTO 303) | |
Candidates must achieve a total of 10 units.
Information & Library Services Level 2
| Mandatory Units: | IL2/1 | Maintain the arrangement of material to facilitate retrieval |
| IL2/2 | Identify and provide information and material required by users | |
| IL2/3 | Solve problems for customers (CSLB Unit 4 Level 2 ) | |
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| Optional Units (Select one from each Option group, plus one other) | ||
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| Group 1: User Services | IL2/4 | Direct users |
| IL2/5 | Issue and recover loan material | |
| IL2/6 | Enable the use of Information Technology (ITNTO 201) | |
| IL2/7 | Provide and maintain information for clients (CAMPAG A10) | |
| IL2/8 | Process payments for purchases (DNTO 2/19) | |
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| Group 2: Activities | IL2/9 | Process and secure information and material |
| IL2/10 | Contribute to the maintenance of a supportive environment for users | |
| IL2/11 | Display stock to specification to attract customer interest and promote sales (DNTO 2/1) | |
| IL2/12 | Produce Documents Using Word Processing Software (ITNTO 202) | |
Candidates must achieve a total of 6 Units.
Information & Library Services Level 3 - Revised Qualification Structure
| Mandatory Units: | IL3/1 | Provide information and material to users |
| IL3/2 | Identify information and material required by user and its availability | |
| IL3/3 | Solve problems on behalf of customers (CSLB Level 3 Unit 4) | |
| IL3/4 | Manage yourself (MCI C1) | |
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| Optional Units (Select 1 from each group) | ||
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| Group 1: Organising Information | IL3/5 | Organise information and material |
| IL3/6 | Index information | |
| IL3/7 | Create new material to preserve information | |
| IL3/8 | Design and Produce Spreadsheets (ITNTO 306) | |
| IL3/9 | Control the Use of Electronic Communication (ITNTO 327) | |
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| Group 2: User Services | IL3/10 | Provide displays |
| IL3/11 | Maintain a supportive environment for users | |
| IL3/12 | Evaluate and monitor the receipt of payments from customers for the purchase of goods and services (DNTO 3/7) | |
| IL3/13 | Provide induction and orientation activities for users | |
| IL3/14 | Collect and process information for use with clients (CAMPAG A8) | |
| IL3/15 | Enable clients to access and use information (CAMPAG B1) | |
| IL3/16 | Store and display information and material | |
| IL3/17 | Provide customers with Information Technology support (ITNTO 317) | |
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| Group 3: Supervising Activities | IL3/18 | Support the efficient use of resources (MCI B1) |
| IL3/19 | Maintain activities to meet requirements (MCI A1) | |
| IL3/20 | Create effective working relationships (MCI C4) | |
| IL3/21 | Assess candidate performance (ENTO D32) | |
| IL3/22 | Assess candidate using differing sources of evidence (ENTO D33) | |
Candidates must achieve a total of 8 units.
Information & Library Services Level 4 - Revised Qualification Structure
| Mandatory Units: | IL4/1 | Identify a strategy to meet a user's complex information needs |
| IL4/2 | Determine the requirements for information and material | |
| IL4/3 | Plan the display of information and material | |
| IL4/4 | Develop your own resources (MCI C2) | |
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| Optional Units (Select 1 from each group) | ||
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| Group 1: User Services | IL4/5 | Educate users to make best use of the service |
| IL4/6 | Market and promote the service | |
| IL4/7 | Support and advise individual learners (ENTO C26) | |
| IL4/8 | Collect and process information for use with clients (CAMPAG A8) | |
| IL4/9 | Enable clients to access and use information (CAMPAG B1) | |
| IL4/10 | Investigate the use of information and library services | |
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| Group 2: Organising Information | IL4/11 | Organise information and material |
| IL4/12 | Index information | |
| IL4/13 | Abstract information | |
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| Group 3: Collection Management | IL4/14 | Select information and material for acquisition |
| IL4/15 | Acquire information and material | |
| IL4/16 | Withdraw unwanted information and material | |
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| Group 4: Training & Development | IL4/17 | Assess candidate performance (ENTO D32) |
| IL4/18 | Assess candidate using differing sources of evidence (ENTO D33) | |
| IL4/19 | Internally verify the assessment process (ENTO D34) | |
| IL4/20 | Design learning programmes to meet learners' requirements (ENTO B21) | |
| IL4/21 | Design training and development sessions (ENTO B22) | |
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| Group 5: Management | IL4/22 | Manage activities to meet requirements (MCI A2) |
| IL4/23 | Manage the use of physical resources (MCI B2) | |
| IL4/24 | Manage the use of financial resources (MCI B3) | |
| IL4/25 | Develop productive working relationships (MCI C5) | |
| IL4/26 | Contribute to the selection of personnel for activities (MCI C7) | |
| IL4/27 | Develop and maintain the effectiveness of the Information Technology working environment (ITNTO 303) | |
Candidates must achieve a total of 10 Units.
Record Services Level 2 - Revised
Qualification Structure
| Mandatory Units: | R2/1 | Provide authorised access to records |
| R2/2 | Protect records | |
| R2/3 | Maintain the arrangement of records | |
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| Optional Units (Select 2): | R2/4 | Administer the current records system |
| R2/5 | Administer records in a records centre | |
| R2/6 | Secure information and material | |
| R2/7 | Provide customers with Information Technology support (ITNTO 317) | |
| R2/8 | Produce documents using word processing software (ITNTO 202) | |
| R2/9 | Design and produce spreadsheets (ITNTO 306) | |
Candidates must acheive a total of 5units.
Record Services Level 3 - Revised Qualification Structure
| Mandatory Units: | R2/1 | Provide authorised access to records |
| R3/2 | Maintain and develop records classification system | |
| R3/3 | Solve problems on behalf of customers (CSLB Unit 4 Level 3) | |
| R3/4 | Manage oneself (MENTO C1 ) | |
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| Optional Units (Select 1 from each group, plus 1 other) | ||
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| Group 1: Records Administration | R3/5 | Administer the current records system |
| R3/6 | Administer records in a records centre | |
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| Group 2: Organising Information & IT | R3/7 | Provide Customers With Information Technology Support (ITNTO 317) |
| R3/8 | Provide Customers With Information Technology Support (ITNTO 317) | |
| R3/9 | Organise information and material | |
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| Group 3: Supervising Activities | R3/10 | Support the efficient use of resources (MENTO B1) |
| R3/11 | Maintain activities to meet requirements (MENTO A1)) | |
| R3/12 | Create effective working relationships (MENTO C4) | |
Candidates must achieve a total of 8 units.
Records Management Level 4 - Revised Qualification Structure
| Mandatory Units: | R4/1 | Identify a hierarchy of records |
| R4/2 | Schedule the retention and deletion of records | |
| R4/3 | Direct records retention and disposal procedures | |
| R4/4 | Protect and recover records | |
| R4/5 | Identify a strategy to meet a user's complex needs for assistance | |
| R4/6 | Develop your own resources (MENTO C2) | |
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| Optional Units (Select 1 from each Group) | ||
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| Group 1: Activities | R4/7 | Plan the display of information and material |
| R4/8 | Review the records management programme | |
| R4/9 | Discover and organise information | |
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| Group 2: Archives and Specialist Information Services | R4/10 | Accession archival material |
| R4/11 | Identify material for voluntary acquisition | |
| R4/12 | Acquire archival material | |
| R4/13 | Abstract information | |
